311 in Action/Current Events

  1. 2016 Customer Service Week


What is National Customer Service Week?​​
​Customer Service Week is an international celebration of the importance of customer service and of the people who serve and support customers on a daily basis. In 1992 the U.S. Congress proclaimed Customer Service Week a nationally recognized event, celebrated annually during the first full week in October. Customer Service Week has grown into an international event, which celebrated in all 50 states and over 40 counties

2016 Customer Service Week Theme:
​This year’s Customer Service Week theme is Service Champions™.

The theme recognizes that delivering excellent service is only possible with a team of dedicated professionals working together.​​

service champions